Privacy Policy

When you sign up or place an order, we may collect your name, phone number, email address, saved delivery address, order items, payment method, and order history.

Your phone number is used for OTP login, delivery coordination, order support, and important order updates.

If you save an address in your account, we use it to prefill checkout and reduce mistakes in future orders.

We use your information to confirm orders, collect payment, dispatch products, share tracking updates, handle refunds or replacements, and respond to support requests.

We may use order history to improve our catalog, packaging, availability planning, and customer experience.

If we send promotional messages, we aim to keep them relevant and limited. You can ask us to stop promotional communication at any time.

We share only necessary information with delivery partners, payment processors, hosting/database providers, and support tools required to run the business.

We do not sell your personal information to third parties.

Payment details are handled by payment partners such as Razorpay. We do not store card numbers, CVV, UPI PINs, or netbanking passwords.

We use reasonable technical and operational safeguards to protect customer data. No online system can be guaranteed 100% secure, but we work to reduce risk.

We retain account, order, and invoice information as needed for service, legal, tax, fraud-prevention, and customer-support purposes.

You can contact us to correct your profile details or ask questions about your stored information.